How do you ship?
We utilize USPS, UPS, & FedEx depending on where it's headed and what it is. We understand the anxiousness between when an order is placed and when it's delivered. We will make every effort to get the package to you as fast as possible, based on the shipping category and cost.
Standard Shipping - USPS First Class Package, USPS Priority (weight-determined), and UPS for International orders.
Expedited Shipping - USPS Priority, UPS, or FedEx.
Orders placed before 2PM EST will ship same day M-F. All other orders will ship out on the next business day. We have been shipping out packages every Saturday morning for orders placed late Friday afternoon/evening.
All discs are bagged. We understand that not all plastic is equal in the world of disc golf... We will use our best judgement and package in a box, where we feel it is appropriate. That being said, we ship most single discs in a bubble mailer with cardboard backer, and a "Do Not Bend" sticker on the front and back.
Practically all apparel and accessories orders are packaged in a box.
What is your return policy?
If you have any questions or concerns regarding your order, we ask that you email us at firstname.lastname@example.org so we can best support. We want you to love your products and are here help find a solution.
Circle 1 Disc Return Policy:
Items purchased (unless otherwise stated in the product’s description), that are new & unused, may be returned at the buyers shipping expense within 30 days of purchase.
Customers may choose from the following options for returned items in new condition:
- A. Refunded minus a 10% restock fee
- B. Fully refunded C1D store credit.
- C. Exchanged for a product of equal or lesser value.
If a disc has been thrown, or if clothing/item been used/worn, we can not accept returns.
Wrong Item Shipped
If we make an error with your order, please let us know and we will pay for the shipping of the item to be returned, or work out another solution to rectify our error.